Noubiz respects your privacy and is committed to protecting your personal information. This policy is intended to describe our practices in accordance with applicable privacy laws, including Quebec’s Act respecting the protection of personal information in the private sector.
1. Who we are
Noubiz Car Wash Inc. ("Noubiz", "we", "us", or "our") provides mobile car detailing and window-cleaning services in Montreal, Quebec.
The person responsible for the protection of personal information at Noubiz can be reached at info@noubiz.ca.
2. Information we collect
We may collect personal information when you contact us through our website, advertisements, social media, phone, or other channels. This may include:
- your name, phone number, email address, and preferred method of contact;
- your address or service location;
- vehicle information, property details, service preferences, and the notes you provide in a quote request;
- information included in a job application, such as your work experience; and
- basic website interaction information, such as which service or package link was selected.
3. How we use your information
We use your personal information to:
- respond to inquiries and provide quotes;
- schedule, deliver, and follow up on our services;
- communicate about appointments, service requests, and Noubiz services;
- review employment applications; and
- understand which website services and packages are most useful to visitors.
We collect only the information reasonably necessary for these purposes. Where consent is required, we will seek it before using your information for a new purpose.
4. Sharing and service providers
We do not sell your personal information. We may share it only with service providers that help us operate our business or deliver services, and only when necessary.
- Formspree: securely receives the information submitted through our website quote and application forms so we can respond to you.
- Technology and hosting providers: operate and secure our website and its first-party analytics.
Some service providers may process information outside Quebec or Canada. When information is communicated outside Quebec, we take reasonable steps to ensure it receives appropriate protection.
5. Retention and security
We keep personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, meet legal or business record-keeping requirements, and resolve disputes if needed.
We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, unauthorized access, use, disclosure, or modification. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
6. Your privacy rights
Subject to applicable law, you may request access to the personal information we hold about you, ask for corrections, withdraw consent where consent is the basis for processing, or request deletion when the information is no longer required.
To make a request or ask a privacy question, email info@noubiz.ca. We may need to verify your identity before responding.
7. Cookies and website activity
We use Google Analytics 4 to understand website visits, traffic sources and engagement. Google Analytics uses cookies and processes information about your browser, device and activity on our website. For details about Google's data practices, visit Google's Privacy Policy.
Our website may use necessary technical tools to function properly. We also record limited first-party interaction data, such as interest in a service or package, to help us improve the website. This website does not use that information to sell personal data.
Advertisements and social-media platforms you use to reach us may have their own privacy practices and cookies. Please review their policies separately.
Our Instagram video players load automatically on the homepage. This connects your browser to Instagram (Meta), which may receive your IP address and browser information and use cookies under its own privacy policy.
8. Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page with its effective date.
